OASIS Bar & Restaurant

OASIS Bar & Restaurant

OASIS Bar & Restaurant

Led marketing and digital initiatives for OASIS Bar & Restaurant, combining brand communication, promotional campaigns, POS implementation, menu design, customer loyalty, and content production to improve the overall customer experience and support repeat business.

Led marketing and digital initiatives for OASIS Bar & Restaurant, combining brand communication, promotional campaigns, POS implementation, menu design, customer loyalty, and content production to improve the overall customer experience and support repeat business.

Led marketing and digital initiatives for OASIS Bar & Restaurant, combining brand communication, promotional campaigns, POS implementation, menu design, customer loyalty, and content production to improve the overall customer experience and support repeat business.

My Role: Marketing Specialist / Digital Marketing
Focus: Marketing Strategy, Brand Design, POS Implementation, Customer Loyalty, Content & Campaigns
Environment: Restaurant / Hospitality
Tools: Figma, Adobe Creative Suite, POS System, Social Media Platforms

My Role: Marketing Specialist / Digital Marketing
Focus: Marketing Strategy, Brand Design, POS Implementation, Customer Loyalty, Content & Campaigns
Environment: Restaurant / Hospitality
Tools: Figma, Adobe Creative Suite, POS System, Social Media Platforms

My Role: Marketing Specialist / Digital Marketing
Focus: Marketing Strategy, Brand Design, POS Implementation, Customer Loyalty, Content & Campaigns
Environment: Restaurant / Hospitality
Tools: Figma, Adobe Creative Suite, POS System, Social Media Platforms

The Business Challenge

The Business Challenge

The Business Challenge

OASIS needed more than attractive social media content. The goal was to build a more consistent customer experience while retaining existing customers, increasing engagement, and creating opportunities to attract new customers.

OASIS needed more than attractive social media content. The goal was to build a more consistent customer experience while retaining existing customers, increasing engagement, and creating opportunities to attract new customers.

OASIS needed more than attractive social media content. The goal was to build a more consistent customer experience while retaining existing customers, increasing engagement, and creating opportunities to attract new customers.

Key Challenges

Key Challenges

Key Challenges

  • Maintaining relationships with existing customers and encouraging repeat visits

  • Creating seasonal and weekly promotions that gave customers a reason to return

  • Improving the consistency of the restaurant’s visual communication

  • Connecting promotions with actual restaurant operations

  • Replacing manual order handling with a more connected POS workflow

  • Creating a loyalty/membership system that could reward returning customers

  • Producing higher-quality visual content for social media

  • Coordinating marketing activities across multiple restaurant departments

  • Maintaining relationships with existing customers and encouraging repeat visits

  • Creating seasonal and weekly promotions that gave customers a reason to return

  • Improving the consistency of the restaurant’s visual communication

  • Connecting promotions with actual restaurant operations

  • Replacing manual order handling with a more connected POS workflow

  • Creating a loyalty/membership system that could reward returning customers

  • Producing higher-quality visual content for social media

  • Coordinating marketing activities across multiple restaurant departments

  • Maintaining relationships with existing customers and encouraging repeat visits

  • Creating seasonal and weekly promotions that gave customers a reason to return

  • Improving the consistency of the restaurant’s visual communication

  • Connecting promotions with actual restaurant operations

  • Replacing manual order handling with a more connected POS workflow

  • Creating a loyalty/membership system that could reward returning customers

  • Producing higher-quality visual content for social media

  • Coordinating marketing activities across multiple restaurant departments

My Role

My Role

My Role

I worked across marketing, design, technology implementation, customer loyalty, and restaurant operations.

I worked across marketing, design, technology implementation, customer loyalty, and restaurant operations.

I worked across marketing, design, technology implementation, customer loyalty, and restaurant operations.

Marketing & Brand

Marketing & Brand

Marketing & Brand

  • Developed weekly and monthly promotional campaigns

  • Designed seasonal campaigns and promotional materials

  • Created social media content for Facebook, Instagram, and other channels

  • Maintained consistent visual communication across campaigns

  • Planned customer engagement activities and live promotions

  • Developed weekly and monthly promotional campaigns

  • Designed seasonal campaigns and promotional materials

  • Created social media content for Facebook, Instagram, and other channels

  • Maintained consistent visual communication across campaigns

  • Planned customer engagement activities and live promotions

  • Developed weekly and monthly promotional campaigns

  • Designed seasonal campaigns and promotional materials

  • Created social media content for Facebook, Instagram, and other channels

  • Maintained consistent visual communication across campaigns

  • Planned customer engagement activities and live promotions

POS & Operations

POS & Operations

POS & Operations

  • Led POS implementation for restaurant operations

  • Designed and structured digital menus within the POS

  • Connected POS ordering with the kitchen printer

  • Enabled automatic order routing from cashier/POS to kitchen

  • Configured cashier-side bill printing

  • Helped establish order records and transaction tracking

  • Coordinated POS workflows with cashiers, chefs, and management

  • Led POS implementation for restaurant operations

  • Designed and structured digital menus within the POS

  • Connected POS ordering with the kitchen printer

  • Enabled automatic order routing from cashier/POS to kitchen

  • Configured cashier-side bill printing

  • Helped establish order records and transaction tracking

  • Coordinated POS workflows with cashiers, chefs, and management

  • Led POS implementation for restaurant operations

  • Designed and structured digital menus within the POS

  • Connected POS ordering with the kitchen printer

  • Enabled automatic order routing from cashier/POS to kitchen

  • Configured cashier-side bill printing

  • Helped establish order records and transaction tracking

  • Coordinated POS workflows with cashiers, chefs, and management

Customer Loyalty

Customer Loyalty

Customer Loyalty

  • Proposed and designed a membership card system

  • Designed the membership experience and reward structure

  • Worked on integrating membership into the POS

  • Created customer reward mechanisms to encourage repeat visits

  • Proposed and designed a membership card system

  • Designed the membership experience and reward structure

  • Worked on integrating membership into the POS

  • Created customer reward mechanisms to encourage repeat visits

  • Proposed and designed a membership card system

  • Designed the membership experience and reward structure

  • Worked on integrating membership into the POS

  • Created customer reward mechanisms to encourage repeat visits

Content Production

Content Production

Content Production

  • Collaborated with professional photographers

  • Coordinated with video production teams

  • Planned visual requirements for social media campaigns

  • Produced high-quality promotional content for restaurant campaigns

  • Collaborated with professional photographers

  • Coordinated with video production teams

  • Planned visual requirements for social media campaigns

  • Produced high-quality promotional content for restaurant campaigns

  • Collaborated with professional photographers

  • Coordinated with video production teams

  • Planned visual requirements for social media campaigns

  • Produced high-quality promotional content for restaurant campaigns

Cross-functional Collaboration

Cross-functional Collaboration

Cross-functional Collaboration

  • Manager

  • Accountant

  • Chefs

  • Buyers

  • Storekeeper

  • Cashiers

  • Photographers

  • Videographers

  • Manager

  • Accountant

  • Chefs

  • Buyers

  • Storekeeper

  • Cashiers

  • Photographers

  • Videographers

  • Manager

  • Accountant

  • Chefs

  • Buyers

  • Storekeeper

  • Cashiers

  • Photographers

  • Videographers

Marketing Strategy

Marketing Strategy

Marketing Strategy

Customer Retention First

Customer Retention First

Customer Retention First

Rather than focusing only on acquiring new customers, the marketing strategy prioritized existing customer retention and repeat visits.

Rather than focusing only on acquiring new customers, the marketing strategy prioritized existing customer retention and repeat visits.

Rather than focusing only on acquiring new customers, the marketing strategy prioritized existing customer retention and repeat visits.

Marketing Activities

Marketing Activities

Marketing Activities

  • Weekly promotions

  • Monthly promotions

  • Seasonal campaigns

  • Customer reward campaigns

  • Live Saturday promotions

  • Random discounts for live viewers

  • Social media campaigns

  • Promotional announcements

  • Special occasion campaigns

  • Membership rewards

  • Weekly promotions

  • Monthly promotions

  • Seasonal campaigns

  • Customer reward campaigns

  • Live Saturday promotions

  • Random discounts for live viewers

  • Social media campaigns

  • Promotional announcements

  • Special occasion campaigns

  • Membership rewards

  • Weekly promotions

  • Monthly promotions

  • Seasonal campaigns

  • Customer reward campaigns

  • Live Saturday promotions

  • Random discounts for live viewers

  • Social media campaigns

  • Promotional announcements

  • Special occasion campaigns

  • Membership rewards

Seasonal Campaign (LGBT Campaign)

Seasonal Campaign (LGBT Campaign)

Seasonal Campaign (LGBT Campaign)

LGBTQ+ Pride Campaign

LGBTQ+ Pride Campaign

LGBTQ+ Pride Campaign

Concept

Concept

Concept

Created a seasonal campaign around Pride Month / LGBTQ+ community engagement.

Created a seasonal campaign around Pride Month / LGBTQ+ community engagement.

Created a seasonal campaign around Pride Month / LGBTQ+ community engagement.

My contribution

My contribution

My contribution

  • Developed campaign concept

  • Planned visual direction

  • Designed promotional materials

  • Purchased flags and physical decorations

  • Coordinated in-store decoration

  • Prepared social media content

  • Connected the campaign with restaurant promotions

  • Developed campaign concept

  • Planned visual direction

  • Designed promotional materials

  • Purchased flags and physical decorations

  • Coordinated in-store decoration

  • Prepared social media content

  • Connected the campaign with restaurant promotions

  • Developed campaign concept

  • Planned visual direction

  • Designed promotional materials

  • Purchased flags and physical decorations

  • Coordinated in-store decoration

  • Prepared social media content

  • Connected the campaign with restaurant promotions

LGBT Campaign Decoration

LGBT Campaign Decoration

LGBT Campaign Decoration

Visual Ads Promotion

Visual Ads Promotion

Visual Ads Promotion

Take a campaign from digital design into the physical customer experience.

Take a campaign from digital design into the physical customer experience

Weekly & Monthly Promotions

Weekly & Monthly Promotions

Weekly & Monthly Promotions

Promotion System

Promotion System

Promotion System

Concept

Concept

Concept

Instead of creating isolated promotional posts, I developed a recurring promotion structure to keep customers engaged throughout the month.

Instead of creating isolated promotional posts, I developed a recurring promotion structure to keep customers engaged throughout the month.

Instead of creating isolated promotional posts, I developed a recurring promotion structure to keep customers engaged throughout the month.

Weekly Promotions

Weekly Promotions

Weekly Promotions

1-Hour Buffet · 199 THB/person
Unlimited marinated pork skewers + pork soup + free-flow vegetarian vermicelli.

1-Hour Buffet · 199 THB/person
Unlimited marinated pork skewers + pork soup + free-flow vegetarian vermicelli.

1-Hour Buffet · 199 THB/person
Unlimited marinated pork skewers + pork soup + free-flow vegetarian vermicelli.

Buy Any 2 Beer, get 1 Chicken Wings

Buy Any 2 Beer, get 1 Chicken Wings

Buy Any 2 Beer, get 1 Chicken Wings

Ladies Night (2 Ladies = 1 Beer Jar)

Ladies Night (2 Ladies = 1 Beer Jar)

Ladies Night (2 Ladies = 1 Beer Jar)

Marinated Boiled Pork Stick Buffet

Marinated Boiled Pork Stick Buffet

Marinated Boiled Pork Stick Buffet

Pork Stick Buffet Visual Ads

Pork Stick Buffet Visual Ads

Pork Stick Buffet Visual Ads

Drinks Promotion Visual Ads

Drinks Promotion Visual Ads

Drinks Promotion Visual Ads

Ladies Night Visual Ads

Ladies Night Visual Ads

Ladies Night Visual Ads

Saturday Live Promotion

Saturday Live Promotion

Saturday Live Promotion

  • One of the recurring engagement activities was a Saturday live promotion.

  • Hosted weekly live promotional activities

  • Created promotional visuals

  • Announced offers through social media

  • Offered random discounts to live viewers

  • Used live interaction to maintain customer engagement

  • Created a recurring reason for customers to follow and interact with the restaurant

  • One of the recurring engagement activities was a Saturday live promotion.

  • Hosted weekly live promotional activities

  • Created promotional visuals

  • Announced offers through social media

  • Offered random discounts to live viewers

  • Used live interaction to maintain customer engagement

  • Created a recurring reason for customers to follow and interact with the restaurant

  • One of the recurring engagement activities was a Saturday live promotion.

  • Hosted weekly live promotional activities

  • Created promotional visuals

  • Announced offers through social media

  • Offered random discounts to live viewers

  • Used live interaction to maintain customer engagement

  • Created a recurring reason for customers to follow and interact with the restaurant

Student Discount Promotion

Student Discount Promotion

Student Discount Promotion

Two type of promotion -

  1. 10% Discount for all Student

  2. 20% Discount if the Student is from specific university (B.T.Ad Collage)

Two type of promotion -

  1. 10% Discount for all Student

  2. 20% Discount if the Student is from specific university (B.T.Ad Collage)

Two type of promotion -

  1. 10% Discount for all Student

  2. 20% Discount if the Student is from specific university (B.T.Ad Collage)

Visual Ads

Student Discount Visual

Visual Ads

Visual Ads

Birthday Discount Visual

Visual Ads

Birthday Promotion

Birthday Promotion

Birthday Promotion

Celebrate Your Birthday With Us! 🎉
Show a valid ID to verify your birthday and receive 25% off. Customized birthday party arrangements are also available.

Celebrate Your Birthday With Us! 🎉
Show a valid ID to verify your birthday and receive 25% off. Customized birthday party arrangements are also available.

Celebrate Your Birthday With Us! 🎉
Show a valid ID to verify your birthday and receive 25% off. Customized birthday party arrangements are also available.

Visual Ads

Birthday Discount Visual

Visual Ads

Visual Ads

Birthday Discount Visual

Visual Ads

Visual Ads

Visual Ads

Birthday Party Shedule

From Manual Ordering to Connected Restaurant Operations

From Manual Ordering to Connected Restaurant Operations

From Manual Ordering to Connected Restaurant Operations

POS Transformation (GPOS)

POS Transformation (GPOS)

POS Transformation (GPOS)

Implemented and configured a POS workflow that connected front-of-house ordering with kitchen operations and cashier billing.

Implemented and configured a POS workflow that connected front-of-house ordering with kitchen operations and cashier billing.

Implemented and configured a POS workflow that connected front-of-house ordering with kitchen operations and cashier billing.

Outcome

Outcome

Outcome

One order → Multiple connected touchpoints

One order → Multiple connected touchpoints

One order → Multiple connected touchpoints

POS

POS

POS

→ Kitchen
→ Cashier
→ Order Record

→ Kitchen
→ Cashier
→ Order Record

→ Kitchen
→ Cashier
→ Order Record

Menu Design & POS Menu

Menu Design & POS Menu

Menu Design & POS Menu

Menu Design

Menu Design

Menu Design

I designed and structured the restaurant menu across both customer-facing and operational touchpoints.

I designed and structured the restaurant menu across both customer-facing and operational touchpoints.

I designed and structured the restaurant menu across both customer-facing and operational touchpoints.

Physical Menu

Physical Menu

Physical Menu

Seasonal Menu & Drinks

Seasonal Menu & Drinks

Seasonal Menu & Drinks

Key contribution

Key contribution

Key contribution

  • Menu information architecture

  • Visual hierarchy

  • Item categorization

  • Pricing presentation

  • POS menu structure

  • Menu-to-order workflow

  • Menu information architecture

  • Visual hierarchy

  • Item categorization

  • Pricing presentation

  • POS menu structure

  • Menu-to-order workflow

Membership & Loyalty System

Membership & Loyalty System

Membership & Loyalty System

Designing a Customer Membership System

Designing a Customer Membership System

Designing a Customer Membership System

From a membership card to a connected reward experience

From a membership card to a connected reward experience

From a membership card to a connected reward experience

Final Loyalty Membership Card Design

Final Loyalty Membership Card Design

Final Loyalty Membership Card Design

VIP

VIP

VIP

SuperStar

SuperStar

SuperStar

Opulent

Opulent

Opulent

VIP

VIP

VIP

SuperStar

SuperStar

SuperStar

Opulent

Opulent

Opulent

My contribution

My contribution

My contribution

  • Proposed membership concept

  • Designed membership card

  • Defined membership experience

  • Designed reward logic

  • Planned how membership would interact with POS

  • Worked on POS membership implementation

  • Created a reward mechanism for returning customers

  • Proposed membership concept

  • Designed membership card

  • Defined membership experience

  • Designed reward logic

  • Planned how membership would interact with POS

  • Worked on POS membership implementation

  • Created a reward mechanism for returning customers

  • Proposed membership concept

  • Designed membership card

  • Defined membership experience

  • Designed reward logic

  • Planned how membership would interact with POS

  • Worked on POS membership implementation

  • Created a reward mechanism for returning customers

Marketing strategy

Marketing strategy

Marketing strategy

RETAIN → ENGAGE → REWARD → RETURN → ADVOCATE

RETAIN → ENGAGE → REWARD → RETURN → ADVOCATE

RETAIN → ENGAGE → REWARD → RETURN → ADVOCATE

Loyalty system

Loyalty system

Loyalty system

JOIN → EARN → TRACK → REDEEM → RETURN

JOIN → EARN → TRACK → REDEEM → RETURN

JOIN → EARN → TRACK → REDEEM → RETURN

Social Media Content Production

Social Media Content Production

Social Media Content Production

Building a Stronger Visual Presence

Building a Stronger Visual Presence

Building a Stronger Visual Presence

I collaborated with professional photographers and videographers to improve the quality of OASIS’s social media content.

I collaborated with professional photographers and videographers to improve the quality of OASIS’s social media content.

I collaborated with professional photographers and videographers to improve the quality of OASIS’s social media content.

My role included:

My role included

My role included

  • Planning content requirements

  • Preparing campaign concepts

  • Communicating visual direction

  • Coordinating photography sessions

  • Collaborating with professional photographers

  • Collaborating with video production teams

  • Selecting content for campaigns

  • Designing social media assets

  • Preparing promotional content for publishing

  • Planning content requirements

  • Preparing campaign concepts

  • Communicating visual direction

  • Coordinating photography sessions

  • Collaborating with professional photographers

  • Collaborating with video production teams

  • Selecting content for campaigns

  • Designing social media assets

  • Preparing promotional content for publishing

  • Planning content requirements

  • Preparing campaign concepts

  • Communicating visual direction

  • Coordinating photography sessions

  • Collaborating with professional photographers

  • Collaborating with video production teams

  • Selecting content for campaigns

  • Designing social media assets

  • Preparing promotional content for publishing

Cross-Functional Collaboration

Cross-Functional Collaboration

Cross-Functional Collaboration

Marketing Connected the Whole Restaurant

Marketing Connected the Whole Restaurant

I collaborated with professional photographers and videographers to improve the quality of OASIS’s social media content.

I collaborated with professional photographers and videographers to improve the quality of OASIS’s social media content.

I collaborated with professional photographers and videographers to improve the quality of OASIS’s social media content.

Worked closely with operational and management teams to understand customer behavior, promotions, inventory, menu availability, pricing, and day-to-day restaurant operations.

Worked closely with operational and management teams to understand customer behavior, promotions, inventory, menu availability, pricing, and day-to-day restaurant operations.

Worked closely with operational and management teams to understand customer behavior, promotions, inventory, menu availability, pricing, and day-to-day restaurant operations.

Final Portfolio Summary

Final Portfolio Summary

Final Portfolio Summary

OASIS was more than a marketing role. It was an end-to-end business and customer experience project.

OASIS was more than a marketing role.


It was an end-to-end business and customer experience project.

OASIS was more than a marketing role. It was an end-to-end business and customer experience project.

From designing promotional campaigns and restaurant menus to implementing POS workflows and developing a customer loyalty system, I worked across both the customer-facing and operational sides of the business.

From designing promotional campaigns and restaurant menus to implementing POS workflows and developing a customer loyalty system, I worked across both the customer-facing and operational sides of the business.

From designing promotional campaigns and restaurant menus to implementing POS workflows and developing a customer loyalty system, I worked across both the customer-facing and operational sides of the business.

Customer Retention

Customer Retention

Customer Retention

Created recurring promotions to encourage repeat visits

Introduced membership and reward concepts

Developed customer-focused campaigns

Created recurring promotions to encourage repeat visits

Introduced membership and reward concepts

Developed customer-focused campaigns

Created recurring promotions to encourage repeat visits

Introduced membership and reward concepts

Developed customer-focused campaigns

Customer Engagement

Customer Engagement

Customer Engagement

Weekly live promotions

Random discounts for live viewers

Seasonal campaigns

Social media content

Weekly live promotions

Random discounts for live viewers

Seasonal campaigns

Social media content

Weekly live promotions

Random discounts for live viewers

Seasonal campaigns

Social media content

Operational Efficiency

Operational Efficiency

Operational Efficiency

Connected POS with kitchen printing

Connected cashier billing with order records

Reduced reliance on manual order communication

Connected POS with kitchen printing

Connected cashier billing with order records

Reduced reliance on manual order communication

Connected POS with kitchen printing

Connected cashier billing with order records

Reduced reliance on manual order communication

Brand Consistency

Brand Consistency

Brand Consistency

Unified promotional visuals

Designed menus and campaign materials

Improved quality of social media content

Unified promotional visuals

Designed menus and campaign materials

Improved quality of social media content

Unified promotional visuals

Designed menus and campaign materials

Improved quality of social media content

Business Operations

Business Operations

Business Operations

Connected marketing activities with restaurant operations

Collaborated across management, finance, kitchen, purchasing, inventory and cashier teams

Connected marketing activities with restaurant operations

Collaborated across management, finance, kitchen, purchasing, inventory and cashier teams

Connected marketing activities with restaurant operations

Collaborated across management, finance, kitchen, purchasing, inventory and cashier teams

I’d Love to Build What’s Next.

I’d Love to Build What’s Next.

I’d Love to Build What’s Next.

Give me a problem, and I’ll happily feed it to my brain until I find something worth building.

Give me a problem, and I’ll happily feed it to my brain until I find something worth building.

Give me a problem, and I’ll happily feed it to my brain until I find something worth building.

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